Frequently Asked Questions - EJET Procurement

Digital Procurement

Product Sourcing

Branding & Customization

New Product Development

Fulfillment & Shipping

Supply Chian Finance

Plans & Partnerships

What is Digital Procurement?

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Digital Procurement refers to the use of advanced technology, such as AI, data analytics, and automation, to streamline and optimize the sourcing process. EJET’s Digital Procurement Service helps businesses make smarter, faster, and more efficient procurement decisions.

How does EJET recommend products?

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Using a combination of market insights, demand forecasting, and your business preferences, our platform suggests high-potential products tailored to your specific needs, helping you stay ahead of market trends.

What payment options do you offer?

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EJET provides flexible, secure payment solutions, including options for international payments, multiple currencies, and various payment methods, ensuring convenience and security in every transaction.

Can I track the entire procurement process?

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Yes! EJET offers a visualized process dashboard where you can track every stage of your procurement journey, from product sourcing to delivery, ensuring transparency and full control.

Is the platform easy to integrate?

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Absolutely! EJET’s Digital Procurement platform supports seamless API integrations with your current systems, enabling smooth data transfer and automating key processes without disruption.

How do I get started with EJET Procurement?

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Simply contact us to discuss your sourcing needs. We will assess your requirements and match you with the best suppliers to meet your business goals.

How do you find reliable suppliers?

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We have a vast network of trusted suppliers and conduct thorough research and vetting to ensure they meet our high standards for quality, reliability, and cost-effectiveness.

How do you ensure the quality of the products?

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We perform detailed quality inspections at multiple stages of production, ensuring the products meet your specifications before they are shipped.

Can I use my own supplier when working with EJET?

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Absolutely! If you have your own supplier, we can assist you with everything from supplier audits to shipping. We charge a 3-5% commission on the total order value.

Can you help source custom products?

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Yes, we can assist with sourcing customized products based on your specific requirements, including design, branding, and packaging modifications.

How does EJET handle supplier negotiations?

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Our team negotiates on your behalf to secure the best prices, payment terms, and conditions, leveraging our industry expertise and long-standing supplier relationships.

How do I get started with Product Sourcing?

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Simply contact us to discuss your sourcing needs. We will assess your requirements and match you with the best suppliers to meet your business goals.

What types of custom packaging do you offer?

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We offer a wide range of custom packaging options, including eco-friendly materials, premium designs, and unique shapes, all tailored to suit your brand and product needs.

Can I customize the marketing inserts for my products?

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Yes! We offer fully customizable marketing inserts, such as brochures, thank-you cards, and promotional offers, designed to align with your brand and enhance your customer experience.

Do you offer samples of custom packaging before placing a bulk order?

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Yes, we offer sample runs of custom packaging and logo printing before you commit to a large order. This allows you to assess the design, materials, and overall look of your branding.

Can you help with logo design, or do I need an existing logo?

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While we can help with logo printing, we recommend you have an existing logo for consistency. However, if needed, we can connect you with design partners to assist in creating a logo that fits your brand.

What is the minimum order quantity for custom packaging and logo printing?

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Minimum order quantities vary depending on the product type and customization requirements. We’ll discuss your specific needs and provide the best options for your order volume.

How do I get started with Branding & Customization?

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Just reach out to us with your branding needs, and we’ll work with you to create a customized solution.

Do you offer custom packaging solutions?

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Yes, we create custom packaging based on your design that aligns with your brand identity and protects your product, whether it’s eco-friendly or premium packaging.

What is prototyping, and how long does it take?

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Prototyping is the creation of a functional model of your product to test and refine its design. The timeline depends on the complexity of the product, but it typically takes 10-15 days.

How can I protect my intellectual property?

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We will sign a non-disclosure and confidentiality agreement with you to ensure your intellectual property, designs, and information are fully protected. You can trust that your IP will be secure throughout the entire development process.

Can you provide samples before full production?

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Yes, we offer product sampling so you can test the design, quality, and functionality before moving forward with mass production.

How do you ensure the product meets market demands?

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We conduct market research and provide data-driven insights to align your product with current trends, ensuring it resonates with your target audience.

How do I get started with the New Product Development?

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Contact us with your idea or concept, and our team will guide you through the entire process, from design and prototyping to production and launch.

How do you handle international shipping?

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We offer cost-effective international shipping solutions, partnering with reliable carriers to ensure timely and safe delivery worldwide. We manage customs and documentation to ensure a smooth process.

How do you handle Amazon FBA prep?

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We help you prepare your products for Amazon’s FBA program, ensuring that your items meet Amazon’s labeling, packaging, and shipping requirements for smooth processing and storage.

Do you offer custom packaging for shipping?

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Yes, we can accommodate custom packaging to align with your branding and ensure your products arrive in perfect condition, enhancing the customer experience.

Can you store products for me?

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Yes, we provide secure warehousing for your products, with real-time tracking and inventory management, so you can easily monitor stock levels.

How can I track my orders?

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You’ll receive real-time tracking information for every shipment, so you can easily monitor the status of your orders and deliveries.

How do I get started with your Fulfillment & Shipping Service?

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Simply contact us to discuss your needs. We’ll work with you to set up your fulfillment system, integrate with your sales platforms, and start processing your orders.

What is Supply Chain Finance?

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Supply Chain Finance is a set of financial solutions designed to optimize cash flow, reduce procurement costs, and improve payment terms between buyers and suppliers. It includes services like flexible payment terms, credit support, and cost optimization.

Can I extend my payment terms with suppliers?

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Yes! Our Supply Chain Finance service provides 60-90 days Open Account (OA) terms according to your sales revenue, allowing you to extend payment deadlines and manage cash flow more effectively.

Are there any fees for using EJET’s Supply Chain Finance services?

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Yes, there may be fees associated with certain services like L.C. issuance or credit support. We will provide a transparent breakdown of all costs and help you choose the most cost-effective solutions for your business.

How can EJET's Supply Chain Finance help my business?

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Our services help you improve cash flow, extend payment terms, reduce supply chain costs, and get access to flexible financing options. This ensures you can scale your business and maintain financial stability.

Is Supply Chain Finance suitable for small businesses?

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Yes! EJET’s Supply Chain Finance services are flexible and can be customized for businesses of all sizes. Whether you're a small startup or a large enterprise, we can help you optimize your financial processes.

How do I get EJET‘s finance support?

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To get started, simply contact us to discuss your business needs. Our team will assess your current supply chain and recommend tailored financial solutions to improve cash flow and reduce costs.

How can I choose the right procurement plan for my business?

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Our team will assess your business requirements, budget, and goals to recommend the most suitable plan for your needs. You can also request a consultation to discuss your options in detail.

Are there any hidden fees in the procurement plans?

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No, EJET believes in transparency. All costs and fees will be clearly outlined in your agreement to ensure there are no surprises.

How can I apply for EJET credit support?

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If your budget exceeds $250K, submit your company information, and EJET will verify your credit limit with an insurance company. Credit amounts range from $100K to $3M based on your company profile.

Can I customize a procurement plan?

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Yes, EJET offers fully customizable plans to ensure the services align perfectly with your business needs. Let us know your requirements, and we’ll tailor a plan accordingly.

How is the payment structured for procurement plans?

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Payments are structured based on milestones, including sourcing, production, and shipping. Flexible options like T.T. and L.C. are also available for your convenience.

How do I get started with an EJET Procurement Plan?

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Simply contact our team or fill out the inquiry form on our website. We’ll reach out to discuss your needs and help you select the best plan for your business.

How does the EJET Affiliate Program work?

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The program allows you to refer potential clients to EJET. Once they place an order and make full payment, you earn a 1% commission on the total invoice amount.

How do I join the Affiliate Program?

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You can join by submitting the form on our website. Once your application is received, we’ll respond within 48 hours. Provide your payment details, and you’re ready to start referring clients.

Is there a limit to how many people I can refer?

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No, there’s no limit. You can refer as many people as you want and earn commissions for every successful referral.

When will I receive my commission?

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Commissions are issued after a three-month processing period, once the referred client has made full payment. You’ll receive monthly updates about your earnings.

FAQs

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